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ACAD Solutions Sdn Bhd

About us

ACAD Solutions Sdn Bhd is a professional services provider, specializing in hardware and software solutions for electronics and mechanical industries.

Our team is committed to delivering innovative and effective solutions to our clients that are cost-effective without compromising quality. We believe in fostering an environment of trust and support through our principles of integrity and providing strong technical support.

We have regional offices across Southeast Asia, including Malaysia, Indonesia, the Philippines, and Vietnam, with our headquarters located in Singapore.

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Full Time Positions

at ACAD Solutions Sdn Bhd

Job Description

  • Plan marketing campaigns
  • Video editing, creation and manage video platforms
  • Manage company websites and social media platforms
  • Manage Ads platforms such as Google, Facebook, Instagram and LinkedIn
  • Create products newsletters and promotional emails
  • Design banner and contents creation
  • Work with regional office marketing team
  • Any other ad-hoc duties assigned

 

Qualifications

  • Diploma/Bachelor’s degree in Marketing, or a related field
  • At least 1-2 years experience with social media, website marketing, and etc.
  • Experience with Active Campaign, Hootsuite, Photoshop, Illustrator and Canva
  • Good communication skills, both written and verbal
  • Ability to work independently, fast learner and as a team player
  • Knowledge in electronics and mechanical industry is an advantage
  • Fluent in English and Bahasa Malaysia
  • Job Location: Penang

Job Description

  • Maintain existing accounts, identifying opportunities & prospecting new accounts
  • Advising customers on suitable product selection based on their needs and specifications.
  • Following up on sales enquiries that are made by potential customers through website chats, emails, and inbound calls.
  • Responsible for entire sales cycle, including meeting customer & providing technical sales support when necessary
  • Work towards overall sales targets & marketing plan
  • Able to work independently

Qualifications

  • Fresh grad or experienced are welcome to apply
  • Working experience would be an added advantage in Interior design, Construction OR Building OR Engineering OR Mechanical Manufacturing Industry 
  • Candidates must at least possess a Diploma
  • Basic knowledge of CAD software (Solid Edge, Solidworks, AutoCAD Inventor, etc)
  • Excellent communication skill and being able to think fast
  • Skilled in negotiation and dealing with complaints
  • Fluent in English, Bahasa and converse in Mandarin will be an advantage
  • Must be willing to work in Bayan Lepas, Penang

Qualifications

ACAD Solutions Sdn Bhd is looking for a motivated and results-driven Inside Sales Representative to join our team. This role involves generating leads, building customer relationships, and closing sales deals for our CAD software solutions. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for technology.

Job Description

  • Identify and qualify sales opportunities through outbound calls, emails, and other channels.
  • Build and maintain strong relationships with new and existing customers.
  • Present and demonstrate our CAD software solutions to potential clients.
  • Creating and maintaining a database of current and potential customers.
  • Staying informed about competing products and services.
  • Understand customer needs and provide tailored solutions to meet their requirements.
  • Close sales deals and achieve monthly and quarterly sales targets.
  • Collaborate with the marketing and technical teams to develop sales strategies and campaigns.
  • Maintain accurate records of sales activities and customer interactions in the CRM system.
  • Provide exceptional customer service and follow-up to ensure customer satisfaction.

Qualifications

  • Bachelor’s degree in Business, Sales, Marketing, or a related field.
  • Proven experience in inside sales, preferably in the technology or software industry.
  • Strong understanding of sales techniques and strategies.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain relationships with customers.
  • Highly motivated and goal-oriented with a track record of meeting or exceeding sales targets.
  • Proficient in using CRM software and other sales tools.
  • Ability to work independently and as part of a team in a fast-paced environment.

Qualifications

ACAD Solutions Sdn Bhd is seeking a talented and enthusiastic Field Application Engineer (FAE) specializing in ECAD software to join our team. This role involves providing technical support and expertise to customers, ensuring the successful integration and utilization of our ECAD software solutions. You will bridge the gap between our technical teams and customers, offering solutions, troubleshooting issues, and building strong customer relationship.

Job Description

  • Provide on-site and remote technical support to customers for ECAD software installation, configuration, and troubleshooting.
  • Develop in-depth knowledge of our ECAD software products, staying up-to-date with new features and updates.
  • Conduct product demonstrations and training sessions to educate customers on ECAD software capabilities and best practices.
  • Diagnose and resolve technical issues promptly, collaborating with internal teams as needed.
  • Create and maintain technical documentation, including installation guides and troubleshooting procedures.
  • Gather customer feedback and insights to provide input for product improvements and enhancements.
  • Manage and coordinate technical projects, ensuring successful implementation and customer satisfaction.
  • Participate in trade shows and events to showcase ECAD software capabilities and answer technical questions.

Qualifications

  • Bachelor’s degree in Electrical/Electronic Engineering, Computer Science, or a related field.
  • Proven experience in a technical role, such as electronic engineering, application engineering, technical support, or related positions, with a focus on ECAD software.
  • Strong technical proficiency in ECAD software and related technologies.
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication skills, both verbal and written, with the ability to convey complex technical information to non-technical audiences.
  • Customer-focused mindset.
  • Ability to work independently and collaboratively in a dynamic and fast-paced environment.
  • Willingness to travel to customer sites if required.
  • Strong organizational skills and attention to detail.

Send your resume to:

career@acad.com.my

*PLEASE INCLUDE YOUR EXPECTED SALARY AND PICTURE IN YOUR RESUME*

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Established in 2014, ACAD Solutions Sdn Bhd provides software and hardware solutions, training, and consultancy for the electronics industry, focusing on innovation and customer support.

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