CAREER

1. INSIDE SALES EXECUTIVE

Responsibilities

• Maintaining relationships with existing customers through exceptional after-sales service.

• Actively sourcing new sales opportunities through cold-calling and emailing.

• Developing in-depth knowledge of product features and benefits.

• Processing customers' purchase orders and liaising with the principal to ensure the timely delivery of ordered products.

• Advising customers on suitable product selection based on their needs and specifications.

• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.

Requirements

• Fresh graduates are encouraged to apply

• Candidates must at least possess a Diploma

• Basic knowledge of CAD software (Solid Edge, Solidworks, Autocad Inventor, Altium, etc)

• Excellent communication skill and being able to think fast

• Enjoy working over the telephone

• Skilled in negotiation and dealing with complaints

• Proficient in English (Required language: Bahasa Melayu)

• Must be willing to work in Bayan Lepas, Penang

2. SUPPORT & SALES ENGINEER

Responsibilities

• Develop new accounts/markets for existing and new products

• Maintain existing accounts and provide first line sales and technical support.

• Manage customer relationships to achieve sales & profit objectives

• Handling in-house calls for sales and technical questions and on-site services for existing clients

• Collaborate with other team members to understand customer requirements, to promote products, and to provide both pre- and post-sales support.

• Conduct software product training and presentation to customers